A Loyalty Program Your Customers Understand & Love
Transform your first-time customers into regulars with Store Credit in real currency instead of complicated points and one-click redemption at checkout.
+400 e-com brands trust memberr.
Perfect app with first-class support!
We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.
myDartpfeilMarch 10, 2025We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.
We use it in 11 global stores of our brand and it works really smoothly.
Can absolutely recommend the app and the team!
5/5 stars
T1TAN DEJanuary 24, 2025Simply brilliant for our customer retention!
We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.
Be TrueMay 16, 2025
Perfect app with first-class support!
We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.
We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.
We use it in 11 global stores of our brand and it works really smoothly.
Can absolutely recommend the app and the team!
5/5 stars
Simply brilliant for our customer retention!
We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.
Points are missing the point!
Collected 580 points? But what does that mean? Customers don't understand the value of points and tune out. Even if customers show interest, they face a complicated buyer journey to convert points into real benefits.
-> 78% of all consumers find using traditional loyalty programs too time-consuming & 66% don't appreciate the value and benefits.
The Benefits of Store Credit
Real currency clicks - Customers immediately understand the value & want to use their credit for their next order.
Customers can collect their credit without registration and apply it with one click at checkout.
Store Credit can be optimally combined with VIP tiers and additional benefits.
+55%
Customer Lifetime Value
-13%
Cost per Order
+58%
Redemption Rate
Customers receive Store Credit instead of points!
Store Credit for Purchases ("Cashback")
By strategically using Store Credit notifications, we increase the add-to-cart rate and reduce cart abandonment. At the same time, we provide an incentive for the next purchase during the first order.
Transform returns into new sales
Instead of refunding money and losing customers after returns, you can offer Store Credit. This keeps money in your ecosystem and gives customers a reason to shop with you again.
Additionally, you can offer an extra Store Credit bonus for choosing Store Credit over a refund, making it even more attractive for customers.
Incentivise Reviews
Want more reviews? Connect memberr with your reviews app and automatically reward customers for submitting a review. Choose different rewards for each type of review. For example, give €1 for a text review, €3 for a photo review, and €5 for a video review.
and more...
Social Media Interactions
Birthdays
Sign-Ups
Your Ideas
Daniel Kiefer - Managing Director, Babossa BBQ
+68% Repurchases, +48% Repeat Customer Revenue, +37% New Customer Repurchases - very solid over 3 months.
Matthias Leibitz - CEO, T1TAN
With memberr, we've taken our retention game to the Champions League!
Carsten Raphael - Managing Director, Wave Hawaii
Great app, top communication, qualified support, purposeful and extremely pleasant collaboration. That deserves 10 thumbs up.
Maximize your Customer Lifetime Value
Store Credit can be optimally combined with our VIP tier system.
Different customer segments are incentivized to make their next purchase with exclusive benefits like free goodies, pre-sales, raffles, free shipping, and more to further increase CLV.
Turn your Customers into Salespeople
Store Credit for referrals turns customers into salespeople
By using store credit, customers experience a direct and tangible reward for their referrals! Friends and family can receive a voucher or discount code.
Direct Integration with your Shop, Email, and WhatsApp Provider
More than 200 integrations enable you to create a seamless customer experience and a flying start.
+400 happy Customers
What our customers say about their experience with memberr:
"Every brand is unique, and a loyalty program should not only embody the brand but also increase its value!
We take time for each of our customers to create an individual experience for consumers and maximize the retention effect. This especially applies to communication. Because without communication, even the best incentives in the world are worthless.
Are we therefore more expensive than our competitors? No. Because when we do the work right from the start, our customers are loyal and we get to work with them long-term."