Convert first-time buyers into repeat customers

Replace confusing point systems with real shop credit and 1‑click redemption to increase repeat purchases and customer satisfaction.

More than 400 E-Com Brands set on memberr

Steiger Naturals
T1TAN DE
Bitterkraft GmbH
Medicom
Neglefeber
Deichbrise-Onlineshop
SizzleBrothers
SILBERTHAL
MOLEQLAR
Hautliebe
holz4home®
PARTS33 - Drift & Racing Shop
Supernaturals
OlivenZauber - Olivenöl neu erleben
myDartpfeil
WAVE HAWAII
Lanserhof Shop
Drucklabor

The missing puzzle piece for your retention strategy!

+55%

Customer Lifetime Value

Average result from our customers in 2023 and 2024.

Loyalty 2.0

A loyalty program that your customers understand and love

With credit in real currency instead of complicated points and 1-click redemption at checkout.

Combined with VIP levels and benefits that inspire, you increase the customer lifetime value of every customer.

memberr Content illustration
The setup was quick and easy,
and we've already seen a significant increase in CLV!
Babossa BBQ
— Babossa BBQ
Cashback

Use Cashback and significantly increase your RPR

By strategically using hints like Cashback (for example 5% Store Credit on purchase values) the add-to-cart rate is significantly increased while the cart abandonment rate is reduced.

At the same time, we incentivize repeat purchases with the first order.

+28%

Repeat Purchase Rate

+7.6%

Conversion Rate
memberr Content illustration
+24%

Conversion in e-mails

After the integration of memberr with your favorite tools like Klaviyo.

Incentivise Reviews

Gather 4x the amount of reviews

Integrate memberr with your review app and automatically reward customers for leaving reviews.

Choose a different reward for each type of review. For example: Offer $1 for a text review, $3 for a photo review and $5 for a video review.

+400%

Increase in Reviews
memberr Content illustration
With memberr we've elevated our retention game
to the Champions League!
T1tan
— T1tan
Store Credit Referrals

Turn customers into sales people

By using Store Credit, customers experience a direct and tangible reward for their referrals!

+16%

CLTV of Referring Customer

+11%

AOV of Referred Customer
memberr Content illustration

1-Click
Redemption at Checkout

Stop frustrating customers with complex reward redemption systemsand let customers redeem their Store Credit with one click at checkout.

Smart Compensation

Turn critical service events like delivery delays into positive experiences

Transform critical service events like delivery delays into positive experiences.

Compensate customers for late deliveries with Store Credit and watch your customer satisfaction increase.

memberr Content illustration
Why did we waste our time and money
on a points based program?
— Every new customer
Store Credit for Returns

Transform returns into new sales

Let customers choose between cash- or credit refunds and offer them a bonus for choosing Store Credit.

This increases the likelihood of them choosing your store for their next purchase instead of the store of your competitor.

memberr Content illustration
MEMBERR PERFORMANCE BENCHMARKS 2023/24

Our Numbers

+55%

Customer Lifetime Value

+7.6%

Conversion Rate

+28%

Repeat Purchase Rate

>25x

Return on Investment

Case Studies

Case Studies

Together with some of the largest online shops, we implement successful loyalty programs with Store Credit.

memberr T1TAN Case Study
memberr x

T1TAN

With more than 446,000 customers, T1TAN is one of the largest online sports retailers in Europe.

The mission was clear: Take T1TAN's retention game to the Champions League level.

In a joint workshop, the new concept was developed and rolled out in 13 countries within a few weeks, including the migration from the previous loyalty provider.

Read Full Case Study
memberr xmemberr Nature Love Case Study

With more than 1 million yearly customers, Nature Love is one of the largest online retailers in Germany.

In a joint workshop, the Loyalty 2.0 concept was applied and rolled out within just two weeks.

Read Full Case Study

+400 happy Customers

What our customers say about their experience with memberr:

FAQ

Question not answered?

Ask our Support or send us an E-Mail.

Integrations

More than 200 integrations enable you to
create a seamless customer experience and a flying start.

Founder-Level Support

When we work together, we do it right.
We offer founder-level support via WhatsApp, Slack, Zoom, etc.
One-on-one support at founder level!