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Loyalty 2.0

Convert first time buyers into repeat customers

Replace confusing point systems with real Store Credit and 1‑click redemption to increase repeat purchases and customer satisfaction.

Shopify Plus Partner
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More than 400 E-Com Brands trust memberr

Steiger Naturals
SHEKO
T1TAN DE
Bitterkraft GmbH
Medicom
Neglefeber
Deichbrise-Onlineshop
SizzleBrothers
SILBERTHAL
MOLEQLAR
Hautliebe
holz4home®
PARTS33 - Drift & Racing Shop
Supernaturals
OlivenZauber - Olivenöl neu erleben
myDartpfeil
WAVE HAWAII
Lanserhof Shop
Drucklabor
Prozente Momente®
Lykke&You GmbH
Club of Comfort
Teekränzchen
More Taste
YOHANN
Atelier X
WOOLDAY
Purabyo
Esszett Luxury | Stilvolles Wohnen mit Charakter
O.E.L. - leckerstes Olivenöl und Oliven!
Hola Mexico
AP10 Studios UG
Mutual Differences
Trekvogel
Vitaminversand
hellohair

The missing puzzle piece for your retention strategy!

+55%

Customer Lifetime Value

Average result from our customers
in 2023 and 2024.

Loyalty 2.0

A loyalty program that your customers understand and love

With Store Credit in real currency instead of complicated points and 1-click redemption at checkout.

Combined with VIP levels and benefits that inspire, you increase the customer lifetime value of every customer.

  • Real currency clicks - Customers immediately understand the value & want to use their credit for their next order.

  • Customers can collect their credit without registration and apply it with one click at checkout.

  • Store Credit can be optimally combined with VIP tiers and additional benefits.

memberr Content illustration
“
The setup was quick and easy,
and we've already seen a significant increase in CLV!
Babossa BBQ
— Babossa BBQ
Cashback

Use Cashback and significantly increase your RPR

By strategically using hints like Cashback (for example 5% Store Credit on purchase values) the add-to-cart rate is significantly increased while the cart abandonment rate is reduced.

At the same time, we incentivize repeat purchases with the first order.

Repeat Purchase Rate

+28%

Conversion Rate

+7.6%

memberr Content illustration
+24%

Conversion in e-mails

After the integration of memberr
with your favorite tools like Klaviyo.

Incentivise Reviews

Gather 4x the amount of reviews

Integrate memberr with your review app and automatically reward customers for leaving reviews.

Choose a different reward for each type of review. For example: Offer $1 for a text review, $3 for a photo review and $5 for a video review.

Increase in Reviews

+400%

memberr Content illustration
“
With memberr we've elevated our retention game
to the Champions League!
T1tan
— T1tan
Store Credit Referrals

Turn customers into sales people

By using Store Credit, customers experience a direct and tangible reward for their referrals!

CLTV of Referring Customer

+16%

AOV of Referred Customer

+11%

memberr Content illustration

1-Click
Redemption at Checkout

Stop frustrating customers with complex reward redemption systems
and let customers redeem their Store Credit with one click at checkout.

Smart Compensation

Turn critical service events like delivery delays into positive experiences

Transform critical service events like delivery delays into positive experiences.

Compensate customers for late deliveries with Store Credit and watch your customer satisfaction increase.

memberr Content illustration
“
Why did we waste our time and money
on a points based program?
— Every new customer
Store Credit for Returns

Transform returns into new sales

Let customers choose between cash- or credit refunds and offer them a bonus for choosing Store Credit.

This increases the likelihood of them choosing your store for their next purchase instead of the store of your competitor.

memberr Content illustration
Request a free demo
MEMBERR PERFORMANCE BENCHMARKS 2023/24

Our Numbers

+55%

Customer Lifetime Value

+7.6%

Conversion Rate

+28%

Repeat Purchase Rate

>25x

Return on Investment

Case Studies

Case Studies

Together with some of the largest online shops in Germany, we implement successful loyalty programs with Store Credit.

memberr T1TAN Case Study
memberr x

T1TAN

With more than 446,000 customers, T1TAN is one of the largest online sports retailers in Europe.

The mission was clear: Take T1TAN's retention game to the Champions League level.

In a joint workshop, the new concept was developed and rolled out in 13 countries within a few weeks, including the migration from the previous loyalty provider.

Read Full Case Study
memberr xmemberr Nature Love Case Study

With more than 1 million yearly customers, Nature Love is one of the largest online retailers in Germany.

In a joint workshop, the Loyalty 2.0 concept was applied and rolled out within just two weeks.

Read Full Case Study

memberr + moleqlar
memberr was a big help in combining their revolutionary loyalty 2.0 approach with our Skio subscriptions.

Max Griessinger, Founder

Read Case Study
memberr + my_dartpfeil
memberr, helped us transform our loyalty offering by combining custom product offerings with an innovative loyalty 2.0 program.

Lukas Haas, Founder

Read Case Study
memberr + olivenzauber
How Olivenzauber leveraged memberr software flexibility and integrated Store Credit in just a few clicks.

Read Case Study

+400 happy Customers

What our customers say about their experience with memberr:

myDartpfeil shopify review

myDartpfeil

Perfect app with first-class support!

We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.

T1TAN DE shopify review

T1TAN DE

We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.

We use it in 11 global stores of our brand and it works really smoothly.

Can absolutely recommend the app and the team!

5/5 stars

Be True shopify review

Be True

Simply brilliant for our customer retention!

We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.

Green Helpers shopify review

Green Helpers

We are very enthusiastic about Memberr! The app works and fulfills its purpose. The support was simply top - from the first moment of onboarding we were excellently looked after.

Thumbs up - highly recommend!

GreenFuchs shopify review

GreenFuchs

A super credit system with a great German team behind it! First-class support from the first presentation to implementation. For questions or problems, someone is always reachable and you get a timely response. Technically, the app also offers super many possibilities and is constantly being developed further.

More Taste shopify review

More Taste

We compared many credit systems and decided on Memberr because the process from the first call to the final implementation was perfectly accompanied.

Not only a great app solution, but also an excellent team behind it! Many thanks to Arne, Philip & Team!

Hautliebe shopify review

Hautliebe

Very good concept and mega team. We switched from a classic loyalty system to memberr a few months ago and the performance has improved significantly.

Lykke&You GmbH shopify review

Lykke&You GmbH

Very good app. Memberr also helps uncomplicatedly with the integration and settings. I can highly recommend it!

Medicom shopify review

Medicom

Great team with great app! As a vitamin and supplement manufacturer, we were faced with the challenge of increasing repurchases and CLV and were looking for a low-threshold, but still customizable solution. Memberr delivered.

Vitaminversand shopify review

Vitaminversand

Super pleasant communication with the Memberr team, great app with many very cool features!

BABOSSA shopify review

BABOSSA

+68% Repurchases and +48% Repeat Customer Revenue as well as +37% new customer repurchases very decently over 3 months.

KOUKÉE - Der Mandelsnack shopify review

KOUKÉE - Der Mandelsnack

We have known Arne for a long time and have always been able to count on his support and expertise. It fits on all levels both humanly and professionally and we are very happy to use memberr.

Teekränzchen shopify review

Teekränzchen

It's not just a simple app.

The installation was individually tailored to our shop and now harmonizes wonderfully with Klaviyo.

Questions and wishes were answered and fulfilled within 24h.

A real win-win effect for shops + customers, as customers now come back even more willingly to redeem shop credit, the cart value increases additionally and the recommendation rate also leads to new customers faster. An almost magical-looking cycle of customer acquisition and retention, completely without additional advertising.

Many thanks to the entire team

WAVE HAWAII shopify review

WAVE HAWAII

Super app, top communication, qualified support, goal-oriented and extremely pleasant cooperation.

There's nothing to complain about and for that we give 10 thumbs up. :)

Zauberhand shopify review

Zauberhand

The team has super ideas and has adapted everything individually for our online shop!

Keep it up!

myDartpfeil shopify review

myDartpfeil

Perfect app with first-class support!

We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.

T1TAN DE shopify review

T1TAN DE

We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.

We use it in 11 global stores of our brand and it works really smoothly.

Can absolutely recommend the app and the team!

5/5 stars

Be True shopify review

Be True

Simply brilliant for our customer retention!

We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.

Green Helpers shopify review

Green Helpers

We are very enthusiastic about Memberr! The app works and fulfills its purpose. The support was simply top - from the first moment of onboarding we were excellently looked after.

Thumbs up - highly recommend!

GreenFuchs shopify review

GreenFuchs

A super credit system with a great German team behind it! First-class support from the first presentation to implementation. For questions or problems, someone is always reachable and you get a timely response. Technically, the app also offers super many possibilities and is constantly being developed further.

More Taste shopify review

More Taste

We compared many credit systems and decided on Memberr because the process from the first call to the final implementation was perfectly accompanied.

Not only a great app solution, but also an excellent team behind it! Many thanks to Arne, Philip & Team!

Hautliebe shopify review

Hautliebe

Very good concept and mega team. We switched from a classic loyalty system to memberr a few months ago and the performance has improved significantly.

Lykke&You GmbH shopify review

Lykke&You GmbH

Very good app. Memberr also helps uncomplicatedly with the integration and settings. I can highly recommend it!

Medicom shopify review

Medicom

Great team with great app! As a vitamin and supplement manufacturer, we were faced with the challenge of increasing repurchases and CLV and were looking for a low-threshold, but still customizable solution. Memberr delivered.

Vitaminversand shopify review

Vitaminversand

Super pleasant communication with the Memberr team, great app with many very cool features!

BABOSSA shopify review

BABOSSA

+68% Repurchases and +48% Repeat Customer Revenue as well as +37% new customer repurchases very decently over 3 months.

KOUKÉE - Der Mandelsnack shopify review

KOUKÉE - Der Mandelsnack

We have known Arne for a long time and have always been able to count on his support and expertise. It fits on all levels both humanly and professionally and we are very happy to use memberr.

Teekränzchen shopify review

Teekränzchen

It's not just a simple app.

The installation was individually tailored to our shop and now harmonizes wonderfully with Klaviyo.

Questions and wishes were answered and fulfilled within 24h.

A real win-win effect for shops + customers, as customers now come back even more willingly to redeem shop credit, the cart value increases additionally and the recommendation rate also leads to new customers faster. An almost magical-looking cycle of customer acquisition and retention, completely without additional advertising.

Many thanks to the entire team

WAVE HAWAII shopify review

WAVE HAWAII

Super app, top communication, qualified support, goal-oriented and extremely pleasant cooperation.

There's nothing to complain about and for that we give 10 thumbs up. :)

Zauberhand shopify review

Zauberhand

The team has super ideas and has adapted everything individually for our online shop!

Keep it up!

myDartpfeil shopify review

myDartpfeil

Perfect app with first-class support!

We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.

T1TAN DE shopify review

T1TAN DE

We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.

We use it in 11 global stores of our brand and it works really smoothly.

Can absolutely recommend the app and the team!

5/5 stars

Be True shopify review

Be True

Simply brilliant for our customer retention!

We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.

Green Helpers shopify review

Green Helpers

We are very enthusiastic about Memberr! The app works and fulfills its purpose. The support was simply top - from the first moment of onboarding we were excellently looked after.

Thumbs up - highly recommend!

GreenFuchs shopify review

GreenFuchs

A super credit system with a great German team behind it! First-class support from the first presentation to implementation. For questions or problems, someone is always reachable and you get a timely response. Technically, the app also offers super many possibilities and is constantly being developed further.

More Taste shopify review

More Taste

We compared many credit systems and decided on Memberr because the process from the first call to the final implementation was perfectly accompanied.

Not only a great app solution, but also an excellent team behind it! Many thanks to Arne, Philip & Team!

Hautliebe shopify review

Hautliebe

Very good concept and mega team. We switched from a classic loyalty system to memberr a few months ago and the performance has improved significantly.

Lykke&You GmbH shopify review

Lykke&You GmbH

Very good app. Memberr also helps uncomplicatedly with the integration and settings. I can highly recommend it!

Medicom shopify review

Medicom

Great team with great app! As a vitamin and supplement manufacturer, we were faced with the challenge of increasing repurchases and CLV and were looking for a low-threshold, but still customizable solution. Memberr delivered.

Vitaminversand shopify review

Vitaminversand

Super pleasant communication with the Memberr team, great app with many very cool features!

BABOSSA shopify review

BABOSSA

+68% Repurchases and +48% Repeat Customer Revenue as well as +37% new customer repurchases very decently over 3 months.

KOUKÉE - Der Mandelsnack shopify review

KOUKÉE - Der Mandelsnack

We have known Arne for a long time and have always been able to count on his support and expertise. It fits on all levels both humanly and professionally and we are very happy to use memberr.

Teekränzchen shopify review

Teekränzchen

It's not just a simple app.

The installation was individually tailored to our shop and now harmonizes wonderfully with Klaviyo.

Questions and wishes were answered and fulfilled within 24h.

A real win-win effect for shops + customers, as customers now come back even more willingly to redeem shop credit, the cart value increases additionally and the recommendation rate also leads to new customers faster. An almost magical-looking cycle of customer acquisition and retention, completely without additional advertising.

Many thanks to the entire team

WAVE HAWAII shopify review

WAVE HAWAII

Super app, top communication, qualified support, goal-oriented and extremely pleasant cooperation.

There's nothing to complain about and for that we give 10 thumbs up. :)

Zauberhand shopify review

Zauberhand

The team has super ideas and has adapted everything individually for our online shop!

Keep it up!

myDartpfeil shopify review

myDartpfeil

Perfect app with first-class support!

We are absolutely thrilled with Memberr! The app works flawlessly and fulfills exactly what we have been looking for for a long time. What is particularly impressive besides the app is also the excellent support - the team is always approachable, extremely helpful and supports us with all questions around the topic of customer retention.

T1TAN DE shopify review

T1TAN DE

We use memberr for our loyalty program at T1TAN. The memberr team is really customer oriented and we are very satisfied with the overall strategy and implementation.

We use it in 11 global stores of our brand and it works really smoothly.

Can absolutely recommend the app and the team!

5/5 stars

Be True shopify review

Be True

Simply brilliant for our customer retention!

We use Memberr to implement our customer retention strategy - and we are absolutely thrilled! The installation went smoothly and was super easy to implement. What particularly convinced us: The customer service is first-class - fast, friendly and solution-oriented.

Green Helpers shopify review

Green Helpers

We are very enthusiastic about Memberr! The app works and fulfills its purpose. The support was simply top - from the first moment of onboarding we were excellently looked after.

Thumbs up - highly recommend!

GreenFuchs shopify review

GreenFuchs

A super credit system with a great German team behind it! First-class support from the first presentation to implementation. For questions or problems, someone is always reachable and you get a timely response. Technically, the app also offers super many possibilities and is constantly being developed further.

More Taste shopify review

More Taste

We compared many credit systems and decided on Memberr because the process from the first call to the final implementation was perfectly accompanied.

Not only a great app solution, but also an excellent team behind it! Many thanks to Arne, Philip & Team!

Hautliebe shopify review

Hautliebe

Very good concept and mega team. We switched from a classic loyalty system to memberr a few months ago and the performance has improved significantly.

Lykke&You GmbH shopify review

Lykke&You GmbH

Very good app. Memberr also helps uncomplicatedly with the integration and settings. I can highly recommend it!

Medicom shopify review

Medicom

Great team with great app! As a vitamin and supplement manufacturer, we were faced with the challenge of increasing repurchases and CLV and were looking for a low-threshold, but still customizable solution. Memberr delivered.

Vitaminversand shopify review

Vitaminversand

Super pleasant communication with the Memberr team, great app with many very cool features!

BABOSSA shopify review

BABOSSA

+68% Repurchases and +48% Repeat Customer Revenue as well as +37% new customer repurchases very decently over 3 months.

KOUKÉE - Der Mandelsnack shopify review

KOUKÉE - Der Mandelsnack

We have known Arne for a long time and have always been able to count on his support and expertise. It fits on all levels both humanly and professionally and we are very happy to use memberr.

Teekränzchen shopify review

Teekränzchen

It's not just a simple app.

The installation was individually tailored to our shop and now harmonizes wonderfully with Klaviyo.

Questions and wishes were answered and fulfilled within 24h.

A real win-win effect for shops + customers, as customers now come back even more willingly to redeem shop credit, the cart value increases additionally and the recommendation rate also leads to new customers faster. An almost magical-looking cycle of customer acquisition and retention, completely without additional advertising.

Many thanks to the entire team

WAVE HAWAII shopify review

WAVE HAWAII

Super app, top communication, qualified support, goal-oriented and extremely pleasant cooperation.

There's nothing to complain about and for that we give 10 thumbs up. :)

Zauberhand shopify review

Zauberhand

The team has super ideas and has adapted everything individually for our online shop!

Keep it up!

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Ask our Support or send us an E-Mail.

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