Convert first-time customers into repeat customers

With memberr's retention tools you increase your sales and profits.

5

out of

5

Katjes memberr customer
Wave Hawaii memberr customer
T1tan memberr customer
Animus Medicus memberr customer
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Koukee memberr customer
Babossa memberr customer

The missing puzzle piece for your retention strategy!

+50%

Customer Lifetime Value

Average result from our customersin 2023 and 2024

Store Credit

Use Cashback and significantly increase your RPR

By strategically using hints like Cashback (for example 5% Store Credit on purchase values) the add-to-cart rate is significantly increased while the cart abandonment rate is reduced.

At the same time, we incentivize repeat purchases with the first order.

+28%

Repeat Purchase Rate

+7.6%

Conversion Rate
The setup was quick and easy,
and we've already seen a significant increase in CLV!
Babossa BBQ
— Babossa BBQ
Store Credit

Transform returns into new sales

Let customers choose between cash- or credit refunds and offer them a bonus for choosing Store Credit.

This increases the likelihood of them choosing your store for their next purchase instead of the store of your competitor.

+24%

Conversion in e-mails

After the integration of memberrwith your favorite tools like Klaviyo.

Store Credit

Gather 4x the amount of reviews

Integrate memberr with your review app and automatically reward customers for leaving reviews.

Choose a different reward for each type of review. For example: Offer $1 for a text review, $3 for a photo review and $5 for a video review.

+400%

Increase in Reviews
With memberr we've elevated our retention game
to the Champions League!
T1tan
— T1tan
Smart Returns

Turn critical service events like delivery delays into positive experiences

Compensate customers for delayed delivery and watch customer satisfaction rise.

1-Click
Redemption at Checkout

Stop frustrating customers with complex reward redemption systemsand let customers redeem their Store Credit with one click at checkout.

Loyalty 2.0

A loyalty program that your customers understand and love

With credit in real currency instead of complicated points and 1-click redemption directly at checkout.

Combined with VIP levels and benefits that inspire, you increase the customer lifetime value of every customer.


Why did we waste our time and money
on a points based program?
— Every new customer
Store Credit Referrals

Turn customers into sales people

By using Store Credit, customers experience a direct and tangible reward for their referrals!

+16%

CLTV of Referring Customer

+11%

AOV of Referred Customer
MEMBERR PERFORMANCE BENCHMARKS 2023/24

Our Numbers

+55%

Customer Lifetime Value

+7.6%

Conversion Rate

+28%

Repeat Purchase Rate

>25x

Return on Investment

Plug & Play Software

No Programming Required

With our plug & play software, you can create a tailored solution with a seamless UX for your customers. All with just a few clicks - no programming knowledge required.

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Case Studies

Case Studies

Together with some of the largest online shops, we implement successful loyalty programs with Store Credit.

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T1TAN

With more than 350,000 customers, T1TAN is one of the largest online sports retailers in Europe.

The mission was clear: Take T1TAN's retention game to the Champions League level.

In a joint workshop, the new concept was developed and rolled out in 13 countries within a few weeks, including the migration from the previous loyalty provider.

FAQ

Question not answered?

Ask our Support or send us an E-Mail.

Integrations

More than 200 integrations enable you to
create a seamless customer experience and a flying start.

Founder-Level Support

When we work together, we do it right.
We offer founder-level support via WhatsApp, Slack, Zoom, etc.
One-on-one support at founder level!