Privacy Policy
Last edited: March 1, 2024
1. Privacy at a glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data includes all data with which you can be personally identified. For more detailed information on data protection, please refer to our privacy policy below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the contact details of the website operator in the "Information about the responsible party" section of this privacy policy.
How do we collect your data?
Your data is collected in part by you providing it to us, for example through filling out a contact form. Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter this website.
What do we use your data for?
Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data free of charge at any time. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. For this and other questions regarding data protection, you can contact us at any time.
Analysis tools and third-party tools When you visit this website, your surfing behavior can be statistically evaluated. This is primarily done with so-called analysis programs. Detailed information about these analysis programs can be found in the following privacy policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the servers of the hoster. This may include, but is not limited to, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses, and other data generated by a website. The use of the hoster is for the purpose of fulfilling a contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR). Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions regarding this data.
We use the following hoster: https://vercel.com
Conclusion of a data processing agreement To ensure data processing is in accordance with data protection regulations, we have concluded a data processing agreement with our hoster.
3. General notes and mandatory information
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the legal data protection regulations and this privacy policy. If you use this website, various personal data will be collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens. We would like to point out that data transmission over the Internet (e.g., communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.
Note regarding the responsible entity
The responsible entity for data processing on this website is:
memberr GmbH
Masurenweg 6
33605 Bielefeld
Phone: +49 151 2417 4443
Email: arne@memberr.de
The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).
Duration of storage
Unless a specific storage period is specified in this privacy policy, your personal data will remain with us until the purpose of data processing ceases. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless there are other legally permissible grounds for storing your personal data (e.g., tax or commercial retention periods); in the latter case, the data will be deleted once these reasons cease to exist.
Note on data transfer to the USA and other third countries
We use tools from companies based in the USA or other third countries that are not secure in terms of data protection. When these tools are active, your personal data may be transferred to and processed in these third countries. We would like to point out that these countries may not provide a level of data protection comparable to that of the EU. For example, US companies are obligated to disclose personal data to security authorities without you being able to legally challenge this. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.
Revocation of your consent to data processing
Many data processing operations are only possible with your explicit consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation. Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR) If data processing is based on Art. 6 para. 1 lit. e or f GDPR, you have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data; this also applies to profiling based on these provisions. You can find the respective legal basis on which the processing is based in this privacy policy. If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims (objection pursuant to Art. 21 para. 1 GDPR). If your personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling, insofar as it is associated with such direct marketing. If you object, your personal data will subsequently no longer be used for the purpose of direct marketing (objection according to Art. 21 para. 2 Data Protection Act).
Right to lodge a complaint with a supervisory authority
In the event of breaches of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint does not prejudice any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. Encrypted payment transactions on this website If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment details (e.g., account number for direct debit authorization), these data are required for payment processing.
Payment transactions via the common means of payment (Visa/MasterCard, direct debit) are made exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. With encrypted communication, your payment data that you transmit to us cannot be read by third parties.
Information, deletion and rectification
Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing, and possibly a right to correction or deletion of these data. For this purpose and for further questions regarding personal data, you can contact us at any time.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases: If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data. If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of deletion. If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion. If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data. If you have restricted the processing of your personal data, these data - apart from their storage - may only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
4. Data collection on this website
Cookies
Our websites use so-called "cookies". Cookies are small text files that do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after you end your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser. In some cases, cookies from third-party companies may also be stored on your device when you visit our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).
Cookies serve various functions. Many cookies are technically necessary because certain functions of the website would not work without them (e.g., the shopping cart function or video display). Other cookies are used to analyze user behavior or display advertisements. Cookies that are necessary for the electronic communication process (necessary cookies) or for the provision of certain functions requested by you (functional cookies, e.g., for the shopping cart function) or for optimizing the website (e.g., cookies for measuring web audiences) are stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the relevant cookies is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR); consent can be revoked at any time.
You can configure your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website. If cookies are used by third-party companies or for analysis purposes, we will inform you separately in this privacy policy and, if necessary, ask for your consent.
Server log files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with other data sources. The collection of these data is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website - for this purpose, the server log files must be recorded.
Contact form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of these data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 Para. 1 lit. f GDPR) or on your consent (Art. 6 Para. 1 lit. a GDPR), if this has been obtained. The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal provisions - especially retention periods - remain unaffected.
If you contact us by email, telephone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of these data is based on Art. 6 Para. 1 lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR), if this has been obtained. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory statutory provisions - especially statutory retention periods - remain unaffected.
Communication via WhatsApp
For communication with our customers and other third parties, we use, among other things, the WhatsApp instant messaging service. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Communication is encrypted end-to-end (peer-to-peer), preventing WhatsApp or other third parties from accessing the communication contents. However, WhatsApp has access to metadata generated during the communication process (e.g., sender, receiver, and time). We also point out that according to its own statements, WhatsApp shares personal data of its users with its parent company Facebook, based in the USA. Further details on data processing can be found in WhatsApp's privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.
The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, interested parties, and other business and contractual partners (Art. 6 Para. 1 lit. f GDPR). If appropriate consent has been obtained, data processing is carried out exclusively on the basis of consent; this can be revoked at any time with effect for the future. The communication contents exchanged between us via WhatsApp will remain with us until you ask us to delete them, revoke your consent to store them, or the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal provisions - especially retention periods - remain unaffected. We have configured our WhatsApp accounts so that automatic data synchronization with the address book on the smartphones used does not take place. We have concluded a contract for order processing with WhatsApp.
Registration on this website
You can register on this website to use additional features of the site. The data entered during registration will only be used for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration. In case of significant changes, such as changes in the scope of the offer or technically necessary changes, we will use the email address provided during registration to inform you in this manner. The data entered during registration will be processed for the purpose of performing the usage relationship established by the registration and, if necessary, for initiating further contracts (Art. 6 Para. 1 lit. b GDPR). The data collected during registration will be stored by us as long as you are registered on this website and will then be deleted. Legal retention periods remain unaffected by this.
Comment function on this website
For the comment function on this website, in addition to your comment, information about the time of creation of the comment, your email address, and, if you do not post anonymously, the username chosen by you will be stored.
Storage of the IP address
Our comment function stores the IP addresses of users who post comments. Since we do not review comments on this website before they are published, we need this data in order to be able to take action against the author in cases of legal violations such as insults or propaganda.
Storage period of comments
The comments and the associated data are stored and remain on this website until the content commented upon has been completely deleted or the comments must be deleted for legal reasons (e.g., offensive comments). Legal basis: The storage of comments is based on your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke your consent at any time. An informal notification by email to us is sufficient for this purpose. The legality of the data processing operations that have already taken place remains unaffected by the revocation.
5. Analytics tools and advertising
Google Analytics
This website uses features of the Google Analytics web analytics service. Provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used, and the origin of the user. This data may be aggregated by Google into a profile that is assigned to the respective user or their device. Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google regarding the use of this website is usually transferred to a Google server in the USA and stored there. The use of this analytics tool is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising. If appropriate consent has been obtained (e.g., consent to the storage of cookies), processing will be carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time. Data transmission to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
Browser plugin
You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. For more information on how Google Analytics handles user data, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.
Data processing agreement
We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Demographic features with Google Analytics
This website uses the "demographic features" function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain information about the age, gender, and interests of website visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. This data cannot be attributed to any specific person. You can disable this feature at any time through the ad settings in your Google account or prohibit the collection of your data by Google Analytics altogether, as explained in the "Objection to data collection" section.
Google Analytics tracking
This website uses the "E-commerce tracking" function of Google Analytics. With the help of E-commerce tracking, the website operator can analyze the purchasing behavior of website visitors in order to improve its online marketing campaigns. Information such as orders placed, average order value, shipping costs, and the time from viewing to purchasing a product can be recorded. This data can be aggregated by Google under a transaction ID that is assigned to the respective user or their device.
Storage duration
The data stored by Google at user and event level that is linked to cookies, user identifiers (e.g., User ID) or advertising IDs (e.g., DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 26 months. Details can be found at the following link: https://support.google.com/analytics/answer/7667196?hl=en.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads allows ads to be displayed in the Google search engine or on third-party websites when users enter certain search terms into Google (keyword targeting). In addition, targeted ads can be displayed based on user data available at Google (e.g., location data and interests) (target group targeting). As a website operator, we can quantitatively evaluate this data by analyzing, for example, which search terms led to the display of our ads and how many clicks on corresponding ads were generated. The use of Google Ads is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effectively marketing its service products. Data transmission to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.
Google Remarketing
This website uses the features of Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Remarketing analyzes your user behavior on our website (e.g., clicking on certain products) to assign you to specific advertising target groups and subsequently display appropriate advertising messages to you when you visit other online offers (remarketing or retargeting). In addition, the advertising target groups created with Google Remarketing can be linked to the cross-device capabilities of Google. This allows interest-related, personalized advertising messages that have been tailored to you based on your previous usage and browsing behavior on one device (e.g., mobile phone) to also be displayed on another of your devices (e.g., tablet or PC). If you have a Google account, you can object to personalized advertising using the following link: https://www.google.com/settings/ads/onweb/. The use of Google Remarketing is based on Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in effective marketing of its products. If appropriate consent has been obtained, processing is carried out exclusively on the basis of Art. 6 Para. 1 lit. a GDPR; consent can be revoked at any time. Further information and the privacy policy can be found in Google's privacy policy at: https://policies.google.com/technologies/ads?hl=en.
Audience Targeting with Customer Matching
To create audience segments, we use Google Remarketing's customer matching feature, among others. This involves transmitting specific customer data (e.g., email addresses) from our customer lists to Google. If these customers are Google users and logged into their Google accounts, they will see tailored ads within the Google network (e.g., on YouTube, Gmail, or the search engine).
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Conversion Tracking allows Google and us to determine whether users have performed certain actions. For example, we can evaluate how often buttons on our website were clicked and which products were viewed or purchased most frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and the actions they performed. We do not receive any information that personally identifies users. Google itself uses cookies or similar recognition technologies for identification purposes. The use of Google Conversion Tracking is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and advertising. If consent has been obtained (e.g., consent to store cookies), the processing is based exclusively on Art. 6 (1) lit. a GDPR; consent can be revoked at any time. For more information on Google Conversion Tracking, please refer to Google's privacy policy: https://policies.google.com/privacy?hl=en.
Facebook Pixel
This website uses the Facebook pixel for conversion measurement. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, the collected data is also transferred to the USA and other third countries. This allows tracking of the behavior of site visitors after they have been redirected to the provider's website by clicking on a Facebook ad. This enables the effectiveness of Facebook advertisements to be evaluated for statistical and market research purposes and to optimize future advertising efforts. The data collected is anonymous to us as the operator of this website; we cannot draw conclusions about the identity of users. However, Facebook stores and processes the data so that it can be linked to the respective user profile and used by Facebook for its own advertising purposes in accordance with the Facebook Data Usage Policy. This allows Facebook to display ads on Facebook pages and outside of Facebook. We as the website operator cannot influence this use of the data. The use of the Facebook pixel is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in effective advertising measures, including social media. If consent has been obtained (e.g., consent to store cookies), the processing is based exclusively on Art. 6 (1) lit. a GDPR; consent can be revoked at any time. Data transmission to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
6. Newsletter
Newsletter Data
If you wish to subscribe to the newsletter offered on the website, we require an email address from you, as well as information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. Further data is not or only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties. The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 (1) lit. a GDPR). You can revoke your consent to store the data, the email address, and their use for sending the newsletter at any time, for example via the "Unsubscribe" link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation. The data provided by you for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter or the purpose for storing the data no longer applies. We reserve the right to delete email addresses from our newsletter mailing list at our own discretion within the scope of our legitimate interest pursuant to Art. 6 (1) lit. f GDPR. After you have unsubscribed from the newsletter mailing list, your email address may be stored by us or the newsletter service provider in a blacklist to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in compliance with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interest outweighs our legitimate interest.
7. Payment Providers
Processing of Data (Customer and Contract Data)
We collect, process, and use personal data only to the extent necessary for the establishment, content organization, or modification of the legal relationship (inventory data). This is done based on Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process, and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to utilize the service or to bill the user. The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data Transfer upon Contract Conclusion
We transmit personal data to third parties only if this is necessary within the scope of contract processing, for example to the companies entrusted with the provision of software or to the financial institution entrusted with the payment processing. Further transmission of data does not take place or only if you have expressly consented to the transmission. The basis for data processing is Art. 6 (1) lit. b GDPR, which allows the processing of data to fulfill a contract or for pre-contractual measures.
Payment Services
We integrate payment services from third-party providers on our website. If you make a purchase from us, your payment data (e.g., name, payment amount, bank account details, credit card number) will be processed for the purpose of payment processing by the payment service provider. The respective contractual and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 (1) lit. b GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6 (1) lit. f GDPR). Insofar as consent is obtained for certain actions, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consents can be revoked at any time for the future. Within the scope of this website, we use the following payment services/payment service providers:
PayPal
The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"). Data transmission to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full. For more details, please refer to PayPal's privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
Stripe
The provider for customers within the EU is Stripe Payments Europe, Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland ("Stripe"). Data transfer to the USA is based on the Standard Contractual Clauses of the European Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation. For more details, please refer to Stripe's privacy policy: https://stripe.com/de/privacy.
Sofortüberweisung
The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich ("Sofort GmbH"). Using the "Sofortüberweisung" procedure, we receive a real-time payment confirmation from Sofort GmbH and can immediately fulfill our obligations. If you choose the payment method "Sofortüberweisung", you will transmit your PIN and a valid TAN to Sofort GmbH, which will then log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you provided. Afterwards, Sofort GmbH immediately sends us a transaction confirmation. Additionally, after logging in, Sofort GmbH automatically checks your transactions, the credit limit of the overdraft facility, and the presence of other accounts and their balances. In addition to the PIN and TAN, Sofort GmbH also transmits the payment data you entered and your personal data. Your personal data includes your first and last name, address, telephone number(s), email address, IP address, and possibly other data required for payment processing. The transmission of this data is necessary to verify your identity beyond doubt and to prevent fraud attempts. For more details on payment via Sofortüberweisung, please refer to the following links: https://www.sofort.de/datenschutz and https://www.klarna.com/sofort/.
giropay
The provider of this payment service is paydirekt GmbH, Stephanstraße 14 - 16, 60313 Frankfurt am Main ("giropay"). For details, please refer to the giropay privacy policy: https://www.paydirekt.de/agb/.
Verantwortliche Stelle
Die memberr GmbH ist verantwortlich für die Verarbeitung Ihrer personenbezogenen Daten auf dieser Website. Bei Fragen oder Anliegen zum Datenschutz können Sie uns jederzeit unter den angegebenen Kontaktdaten erreichen.
Datenverarbeitung und -speicherung
Wir verarbeiten und speichern Ihre personenbezogenen Daten ausschließlich im Rahmen der gesetzlichen Bestimmungen. Ihre Daten werden nur so lange gespeichert, wie es für die Erfüllung der jeweiligen Zwecke erforderlich ist oder wie es gesetzlich vorgeschrieben ist.
Rechte der Nutzer
Sie haben das Recht, jederzeit Auskunft über die von uns gespeicherten personenbezogenen Daten zu erhalten. Darüber hinaus können Sie die Berichtigung, Löschung oder Einschränkung der Verarbeitung Ihrer Daten verlangen, soweit dies gesetzlich zulässig ist. Bitte beachten Sie, dass wir in bestimmten Fällen gesetzlich verpflichtet sind, Daten weiterhin zu verarbeiten.
Sicherheitsmaßnahmen
Wir setzen technische und organisatorische Sicherheitsmaßnahmen ein, um Ihre Daten vor unberechtigtem Zugriff, Verlust oder Zerstörung zu schützen. Unsere Sicherheitsmaßnahmen werden regelmäßig überprüft und an den technologischen Fortschritt angepasst.
Datenübermittlung in Drittländer
Eine Übermittlung Ihrer personenbezogenen Daten in Drittländer erfolgt nur, wenn dies gesetzlich zulässig ist und geeignete Schutzmaßnahmen getroffen wurden, um Ihre Daten zu schützen.