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Store Credit in Checkout

The Store Credit Toggle appears in the payment section of checkout, allowing customers to easily apply their available store credit to their purchase.

Overview

When customers have available store credit, they'll see a toggle option before the payment methods that allows them to:

  • View their current store credit balance
  • Choose whether to apply it to their purchase

How It Works

Display Conditions

The store credit toggle appears when:

  • The customer is logged in or their email is recognized
  • They have an available store credit balance
  • The order can be partially or fully paid with store credit

Customer Experience

  1. Customers see their available balance displayed in their local currency
  2. A simple checkbox allows them to apply or remove the store credit
  3. The order total updates automatically when store credit is applied

Customization Options

Store Credit Name

You can customize how store credit is labeled in checkout:

  1. Go to memberr > Store Credit
  2. Update the "Store Credit Name" field
  3. This name will appear in:
    • The section heading
    • The toggle description
    • Any related messages

Currency Display

  • Balances automatically display in the customer's local currency
  • Exchange rates are handled automatically for international customers
  • Proper formatting for different currency types (zero-decimal, three-decimal)

Common Questions

When is store credit applied?

Store credit is automatically applied when customers first enter checkout, but they can toggle it off if they prefer to save it for later.

How are international currencies handled?

The system automatically:

  • Converts store credit to the shop's currency
  • Displays amounts in the customer's local format
  • Handles different currency decimal places correctly

Can customers use partial store credit?

Yes, if their store credit doesn't cover the entire purchase:

  • The available amount is applied
  • The remaining balance must be paid with another payment method

What happens if a customer's email isn't recognized?

The system will:

  1. Check for store credit when they enter their email
  2. Show the toggle if credit is found
  3. Hide the toggle if no credit is available