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memberr Store Credit Products

Through the strategic use of Store Credit memberr's core product offerings provide comprehensive solutions for enhancing customer engagement and loyalty.

  1. Cashback
  2. Referrals
  3. Memberships
  4. Compensation

These tools help merchants drive repeat business, expand their customer base, address service issues effectively, and build long-lasting customer relationships. By leveraging these offerings, merchants can create a more rewarding shopping experience that benefits both customers and the business.

1. Cashback

The Cashback feature allows merchants to reward customers with Store Credit based on their purchases. This incentivizes repeat business and increases customer loyalty. Key aspects include:

  1. Flexible Rewards: Set specific cashback percentages for different products or purchase amounts.
  2. Automatic Issuance: Store credits are automatically added to customer accounts after eligible purchases.
  3. Enhanced Engagement: Customers are encouraged to return and use their credits, driving continuous sales.

2. Referrals

memberr's Referrals feature leverages the power of word-of-mouth marketing by rewarding both referrers and new customers with Store Credit. This program helps expand the customer base while maintaining loyalty. Key aspects include:

  1. Dual Incentives: Both the referrer and the referred customer receive Store Credit upon the new customer's first purchase.
  2. Easy Tracking: Automated tracking of referrals ensures credits are issued accurately and promptly.
  3. Growth and Retention: Encourages existing customers to bring in new ones, fostering organic growth and customer retention.

3. Memberships

The Memberships feature allows merchants to create tiered membership programs that reward customers based on their spending levels. Store credits are a key incentive in these programs, promoting higher engagement and loyalty. Key aspects include:

  1. Tiered Rewards: Different levels of membership offer increasing benefits, encouraging customers to spend more to reach higher tiers.
  2. Recurring Benefits: Monthly Store Credit, exclusive discounts, and other perks keep members engaged and coming back.
  3. Enhanced Loyalty: A structured program that provides ongoing value fosters long-term customer relationships.

4. Compensation

The Compensation feature uses Store Credit to address and resolve critical service events, such as product issues or service mishaps. This approach helps maintain customer satisfaction and loyalty. Key aspects include:

  1. Quick Resolution: Provide immediate compensation for issues, enhancing customer satisfaction.
  2. Cost-Effective: Store credits are a more economical alternative to cash refunds, retaining value within the store.
  3. Positive Experience: Turning negative experiences into positive ones by offering valuable compensation.